music playback error on samsung galaxy grand prime+

[walterchari319]

i am loading my music into an micro sd card in my Samsung grand prime+ android version 6.0.1, at first it play perfectly with google play but after some minutes it wont play. only 15 tracks out of the 100 i have loaded will play. how do i fix this guys

 

[webworkings]

Well, it depends on the music you are trying to play and if they are compatible files with the phone. Not all files are made the same. You may want to test them to make sure they all have the correct format and file extension.

Then, clear the music app's cache in the phone's "Settings" area, then restart the phone. It may resolve your issue.