My Acer Switch 10 Doesn't launch windows

thomagron

Estimable
Nov 10, 2015
7
0
4,510
So, I've got an Acer switch 10. It runs windows 8, although, I cannot get past a bluescreen.

When turning the laptop on, after the Acer logo windows gives the bluescreen error : 0xc0000142 for one second. after that it restarts and it says "a requiered device isn't connected or can't be accessed. error code: 0xc0000185"

I've tried running it in save mode, and repair mode. both no effect. Also tried to run of a bootable usb stick, but that doesn't seem to work.

Is there any one who can help me?
 

thomagron

Estimable
Nov 10, 2015
7
0
4,510


Removed the battery, no idea where the hard drive and memory are, i think they are on the motherboard, so removing them is impossible. other way to reset?
 

SgtScream

Estimable
Dec 8, 2016
125
0
4,660
You should be able to see your hard drive listed in the bios somewhere. That tells me there's something wrong with either the hard drive or connectivity to it. I would try and re-seat the hard drive. Did anything change recently, that you think might have triggered this?
 

thomagron

Estimable
Nov 10, 2015
7
0
4,510


Didn't change anything I dont think.
How can I re-seat the hard drive? Opened up the tablet part and the keyboard part, but cant find the hard drive. think its on the motherboard it self. do you know how I re-seat it?
 

thomagron

Estimable
Nov 10, 2015
7
0
4,510
I've restarted the laptop about 100 times. suddenly it starting to repair itself. first time came around 20% and crashed. second time 24% 10th time 31%. so if someone has this problem. try restarting about 100 times