My Alcatel one touch goes to a black screen and does not allow me to use the touch pad when making calls. have to turn off the

Neil Parsons

Commendable
Nov 9, 2016
1
0
1,510
My Alcatel one touch goes to a black screen when a call is answered and cannot get the touch pad back up. I have to power off to end the call and if I need to leave a message I cannot press 1 to talk etc. because the touch pad is unavailable