My Alcatel One Touch pixi Avion won't register my sim card at set up and I have no Wi-Fi to get past the menu screen. What can

[1978invictus]

I'm trying to get a new Alcatel One Touch pixi Avion to boot up and it won't read the sim card. I have no Wi-Fi to get get past the menu screen so what can I do?

 

[webworkings]

You need to contact your carrier/service provider to see if the SIM card is the problem and if you need a new SIM. If that isn't the problem then there may be a problem with that port on the phone.