My ASUS laptop won't let me sign in, I click the power button and it takes me to a loading screen, and stays on the loading sc

Status
Not open for further replies.

Diblex

Prominent
Jul 20, 2017
1
0
510
0
My laptop won't even let me get to the log in screen it just stays at the loading screen
 
Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.


Another version of this is the following...

1. Power off the laptop.
2. Power on the laptop.
3. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.
4. You shouTo fix the computer you should choose the second option listed.
5. When the next screen loads, choose the option "Reset Device".
6. Now choose which ever type of reset you wish.
7. Your coputer should now restore itself to "Factory Settings".

NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked at by the manufacturer (if still under warranty) or by a tech.

 

Elmosnose

Estimable
Apr 5, 2014
1
0
4,510
0
I recommend never buying an ASUS product again. Just take a look at their customer service reviews (1.1/10 average) and you might know why.

this will save you 10's of hours of hassle with them if anything ever goes wrong. Buy from a reputable company instead.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
CuriousWe Laptop Tech Support 0
F Laptop Tech Support 2
A Laptop Tech Support 1
V Laptop Tech Support 1
M Laptop Tech Support 1
N Laptop Tech Support 1
G Laptop Tech Support 1
S Laptop Tech Support 1
D Laptop Tech Support 3
V Laptop Tech Support 1
H Laptop Tech Support 1
V Laptop Tech Support 6
M Laptop Tech Support 5
Vadrif Laptop Tech Support 1
A Laptop Tech Support 1
P Laptop Tech Support 1
H Laptop Tech Support 1
I Laptop Tech Support 1
W Laptop Tech Support 2
J Laptop Tech Support 3
Similar threads
Question LG Gram Laptop Clicking Daughterboard?
Question laptop making click click sound, coming from motherboard only when laptop tilt at an angle
Was working on my computer laptop. When it just clicked and the screen went black.
Laptop turns off when laptop keyboard is clicked
Left click on laptop broke in half
turn on my laptop and all i here is a clicking noise and dose not work
[Aspire 5] Laptop won't turn on by clicking the power button
Solved! Apps are not coming after the laptop starts, screen is coming but unable to click the windows button also and main application
clicking sound heard from my laptop and suddenly laptop stop working and then there is a black screen appear in which it is w
on my hp stream laptop pc I can't click on the password bar and any icons in my lockscreen. I can't put on my password I can't
Cant turn on laptop after click recovery
Acer Laptop Suddenly Shutsdown with a Clicking Sound after Turning On
MSI laptop - right click and left click are switched for touchpad but not for mouse
Weird clicking/cracking sound on any audio only when laptop is on battery
MSI Laptop Broken HDD Clicking
I pushed button on my Dell laptop, but screen is black & its making a clicking noise.
My brand new Asus laptop's screen becomes unresponsive at random times. The pointer still moves but clicks aren't registered.
my acer laptop puts random letters and punctuation when i click on CERTAIN keys.
After ive powered on my laptop and try to click on any of the icons nothing happens .I even have to take the battery out to sw
Laptop Power Brick Clicking/Ticking Under Low Power

ASK THE COMMUNITY