my galaxy s hoppin internal storage cannot be cleard even with hard reset

[sly young]

my galaxy s hoppin internal storage cannot be cleard even with hard reset...and not even factory reset....i cant delete nor download applications ..help me out

 

[WyomingKnott]

1) Have you rooted it, by any chance?
2) If not, have you sought help from your cell-phone provider
3) Does it still function?