My laptop is using the integrated graphics not my AMD Radeon R7 M360

[Calum3110]

I bought a new laptop and it has Intel (R) HD 520 graphics and AMD Radeon R7 M30 graphics, and I am pretty sure it is using the intel graphics card as for 3 reasons:
1. I watched videos of this graphics card on different games and they looks GOOD whereas when I go on them games that were in the videos I lag a lot!
2. When I play minecraft it says when you press F3 it says in the top right corner
' Graphics display:
1902 x 1202
Intel (R) HD 520 graphics'
3. I have read forums and stuff and they say if you havent changed which graphics card your pc/laptop is using then it will be the Intel Graphics

I have watched videos on how to change it and they say right click on your desktop and click graphics properties and then they say click on switchable graphics or something like that but when I right click the desktop it only says 'AMD Radeon Settings' and when i click that it doesnt give me an option of changing which graphics card my laptop is using or anything else like that?

Please help, I really miss gaming WITH fps! Thank you so much!

 

[Laptop_Nerd]

Hi,

Here's a video guide on how to use AMD Radeon Settings. This video will tell you on how to change some settings with it.

https/www.youtube.com/watch?v=DwTaB0c6M2g

 

[Calum3110]

Thanks bro but my Radeon settings is more updated to the one in that video and also he didnt say how to actually swap of which graphics i am using! thanks though

 

[Ben_105]

Hi Calum.

Did you ever find a solution for this? i have exactly the same issue with my M265 dedicated GPU. I do not have the "Configure switchable graphics" options from the desktop. Under the system tab in the AMD Radeon settings UI, it shows "Hardware AMD R7 M265 series (disabled). I've tried ever driver version known to man and am getting so fed up with my crappy FPS through the integrated graphics. It's so frustrating how my GPU is there and i paid for it but it's not being used (this has been confirmed via the AMD system monitor. This is definitely the first and last time that i ever buy and AMD products. Never had any such hassel Nvidia and Intel.

Many thanks,

Ben

 

[Frederico_2]

Guys im having the same issue

Like Ben said Ill never buy AMD ever again. It ridiculous that Im still using only my integrated graphics and their reply on the website is almost non existant

My case is with a Radeon M7 360

 

[Edude15]

I'm having the same issue and no one has a solution to it I just bought a Dell - Inspiron 15.6" Touch-Screen Laptop - AMD FX - 16GB Memory - AMD Radeon R7 M445 - 1TB Hard Drive - Matte gray and it's trying to run games using the primary integrated grapgics which has only 512mb while the r7 m445 is a 4gb integrated graphics. I'm literally only getting 10 frames per second on dayz

 

[Joseph_138]

Guys im having the same issue

Like Ben said Ill never buy AMD ever again. It ridiculous that Im still using only my integrated graphics and their reply on the website is almost non existant

My case is with a Radeon M7 360

https/community.amd.com/docs/DOC-1581

Google is your friend. smh

 

[vitorcunhaddeus]

Guys im having the same issue

Like Ben said Ill never buy AMD ever again. It ridiculous that Im still using only my integrated graphics and their reply on the website is almost non existant

My case is with a Radeon M7 360

https/community.amd.com/docs/DOC-1581

Google is your friend. smh

That documentation is outdated, there is no "Radeon Additional Settings" anymore. Last time i'll buy anything amd related. What's the point of better hardware if you can't figure out a working software.

 

[motionfrog]

Getting this problem too.
Tried to play GTA IV, it said in the setting that my graphic memory is approximately 400-500 MB which is my integrated R5 Graphic card, instead of using the R6 one with 2048MB of graphic memory.

Maybe it's good to downgrade the driver to the previous version where the additional settings still exist? (haven't tried iit yet btw)

 

[myasir.yasir]

Tell us please if you fix your problem and tell us the driver ver

 

[kevinjarvis2008]

Yes Plz. Dell 5567. I7-7500U-HD620/ R7 M445. This is really annoying

 

[kosir.v]

i have the same problem. i have DELL Inspiron 5567 i7-7500U/16GB/SSD 256GB/R7M445 4GB and i cant play games normaly..

 

[ficodrag45]

i have the same problem. i have DELL Inspiron 5567 i7-7500U/16GB/SSD 256GB/R7M445 4GB and i cant play games normaly..

My brother had the same problem he is using the latest 17.12.1 drivers and it works for him just fine, go ti system tab, switchable graphics, select the game you want and put high performance

 

[v.selimdurmus]

I have DELL Inspiron 5567 i7 7500u 8Gb R7 m445 4Gb and same issue,
Finally i found this :
https/community.amd.com/docs/DOC-1581

you can choose which app will use ATI and which will use Intel HD670 onboard .

 

[awertbkuz]

same problem here..i want to play games on facebook and only the integrated graphic card is used because they locked the dedicated graphic card to run in the browsers..unbelieveble..never again AMD.

 

[mcbailey]

I am having exactly same problem but with an AMD APU with integrated graphics and a Radeon M260. Games are not using the M260. If I find a solution I will post. Using latest Adrenaline 17.12.1 drivers

 

[danial971017]

I am having exactly same problem but with an AMD APU with integrated graphics and a Radeon M260. Games are not using the M260. If I find a solution I will post. Using latest Adrenaline 17.12.1 drivers

Pls tell me how to change, i have this kind of problem to

 

[mcbailey]

I rolled my pc back to Windows 8.1 it was shipped with and also the original AMD drivers recommended by the manufacturer Lenovo on their website. It now uses the M260 but it's not great. Will buy a better pc without an AMD APU next time

 

[rotydesign]

I have uninstal the latest version, and I put this older version from 2016. Now it works.

http/www.dell.com/support/home/ro/ro/robsdt1/Drivers/DriversDetails?driverId=Y1K6C

 

[jonathanalfred97]

I had the same problem with my amd. I can't play my fortnite with my amd i only can use my intel 62.
So when i upgraeded my windows 10 to the lastest version, i solved the problem so u have just upgrade your windows
I hope u can fix it
Good luck