My NEW Lenovo Legion Y720 keep getting the blue screen while playing games

[MAAT999]

My NEW Lenovo Legion Y720(i7) keep getting the blue screen while playing games(Specifically PUBG)
This is my second day with this laptop,after i downloaded PUBG excited to play ,went to the lobby but as soon as the game starts I get the blue screen.
I tried updating my gpu (clean install)
but it didnt to work.
I saw a guy telling me to update the bios ,i don't know how and even if i did ,im scared this would void the warranty.BTW this is windows 10 if it matters.
Did I mention that this is a brand new laptop?
just checkin'

 

[Greg Gregorich]

is that the blue screen or there is a error code its important.Bios update not required.

 

[MAAT999]

is that the blue screen or there is a error code its important.Bios update not required.

i'm not sure, next time it pops up ill tell you

 

[Corwin65]

Brand new, blue screen, me, i'd return it.

You paid a premium for a laptop that is brand new. Get your money's worth and think about taking it back to the store.

 

[MAAT999]

Brand new, blue screen, me, i'd return it.

You paid a premium for a laptop that is brand new. Get your money's worth and think about taking it back to the store.

too bad it was a gift..

 

[Corwin65]

Gifts have receipts.

 

[MAAT999]

Gifts have receipts.

ill try every way to fix this,if non of the ways work...ill just return it.

 

[MAAT999]

is that the blue screen or there is a error code its important.Bios update not required.

its Memory_management ,so it does have to do with memory?

 

[Greg Gregorich]

is that the blue screen or there is a error code its important.Bios update not required.

its Memory_management ,so it does have to do with memory?

yes when memory have faults it goes to blue screen,but in your case i suggest that your returned it have warranty.

 

[MAAT999]

is that the blue screen or there is a error code its important.Bios update not required.

its Memory_management ,so it does have to do with memory?

yes when memory have faults it goes to blue screen,but in your case i suggest that your returned it have warranty.

but most times it says system_service_exception

 

[Greg Gregorich]

i see ,you can do this then:CHKDSK C: /R (google it)

 

[MAAT999]

i see ,you can do this then:CHKDSK C: /R (google it)

tried it but still,can this be becuase of pubg as it is an early access game?

 

[Greg Gregorich]

make sure you dont run any overclocking software your warranty can be void sry dont wanna scare you just saying.

 

[MAAT999]

make sure you dont run any overclocking software your warranty can be void sry dont wanna scare you just saying.

what does overclocking software mean?
and BTW
this problem only happened when playing the game any light game like minecraft or csgo is OK.
then i tried fixing it by downloading drivers from diver easy which made it worse ,was a really bad move>..
and then i tried formatting the whole laptop to factory setting buuuut got stuck at 31% every single time.
my questions are 🙁BTW im returning it)
Will any of this void the warranty?
and why does resetting the laptop keep getting stuck at 31%?

 

[Corwin65]

Return it. You've been trying for a week on a new laptop that still has warranty.

 

[MAAT999]

Return it. You've been trying for a week on a new laptop that still has warranty.

I am returning it already,just in the process of it ,my pc is not working and IM desperate to play games right now...