my samsung tv UE37ES6300U cannot detect my wireless network?

anthonyjohn

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Jul 22, 2017
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I have check my router, a tp-link archer ac750 and both the wireless frequencies are on. hoeever when i try to connect wirelessly the tv cannot detect the router. I am not a techie so be kind!
 

anthonyjohn

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Jul 22, 2017
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according to the TV user manual all you have to do is turn on the wifi on the router. Then using the smart hub search for a signal but after a few minutes it detects nothing. There is no error or fail message. However, according to my computer there are 6 wifi signals detected including mine.
 

anthonyjohn

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Jul 22, 2017
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In the TV manual it odes state that 'If pure High-throughput (Greenfield 802.11n mode is selected and the encryption type is set to WEP or TKIP for your wireless router, Samsung will not support a connection in compliance with new WiFi certification specifications' I do not know what this means or how to find out what encryption type I have! Sorry...
I have found that the encryption on the router is AES

I have also just found a footnote in the TV manual that says it doen't support a network connection if the sepeed is less than 10Mbs... I have 1.7!! Sorry to have wasted your time.
 
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