Question Mysterious Phone Lock on Vivo Y55L

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Dec 12, 2020
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Hello Everyone,

Please help me out with my locked phone.

My 6 year child was texting on WhatsApp somehow the mobile got restart and screen got locked. All the notifications are there on the mobile but when I scroll to unlock the phone it shows some mysterious lock with only "text box with keyboard, and two buttons one for emergency call and and another for cancel".

Images are attached. Please check and help me out with this.
(I have hided some personal details by removing it from the images)

mobile screen with notifications - https://drive.google.com/file/d/148uYRvrnt9WhkAV4RVInORkGhEujmP8-/view?usp=sharing
mobile screen with mysterious lock - https://drive.google.com/file/d/1BiVn6aB0VjeVqUD6KFKXU7VwNbnbNmP8/view?usp=sharing

Regards,
Sanjay
 

COLGeek

Cybernaut
Moderator
Sorry, but we have no means to verify the legal ownership of the device in question. Contact your service provider for assistance.

Closing this thread now.

 
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