NEED HELP REMOVING Win32/OpenCandy Virus

Maxx420

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Jan 27, 2013
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so i started getting a pop up window, it started to slow down my PC so i ran Microsoft Security Essentials(full scan) and it found 2 Trojans & 2 adwear , it said it removed it so i went back to surfing the net and the pop up was still there, so i ran Microsoft Security Essentials(full scan) again and i did,'t find anything and on the history tab it had the info about OpenCandy.......i tried deleting the Temp internet files , and still pop up comes up...........

also tried downloading a few programs and doing what they said but it was a wast of time....


can somone help PLEZZZZZZ !!!!!i've been trying to fix this for the last 3 to 4 days and i'm at my wits end
 

Maxx420

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thanks for responding to my crys of HELP......but could you give me a link to what your saying.....plezzz
i know what norton is , but what do you mean by virus canner????

thanks again and hope to here from you soon
 

Maxx420

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thanks i'll try that and will get back to you very soon
 

Maxx420

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ok so i'm back, i used the McAfee and it didn't find anything ......but the Emsisoft found 4 adwear and 1 Trojan and i thought and hoped that worked........but as soon as i tryed to log in to here i got a pop up again....AAAAAAA:fou:........

any other ideas??????
 

Maxx420

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ok so wasn't sure what you ment by screenshot so i looked it up and it said you need MS PAINT , for some reson i don't have that , and i also don't have the disk that came wit the conputer .....so any other way that you could help me........:D
 

Maxx420

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Kiowa789 said:GO into task manager and screenshot the entire list and post it here, we'll scan if we see anything malicious.

ok , i i was able to take a screen shot , but don't know how to put it on the screen for you to see....
so ho0w do i do that????

by the way i'm really sorry that i'm not that computer smart.....and i really do appreciate all your help
 

Maxx420

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i feel really stupid , but how do i upload it on to here??????:??:
 

Maxx420

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ok i hope i did the right......lol.....let me know

thanks again
 
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