New Dell Inspiron 3531 will not charge battery

Bruce_

Estimable
Oct 13, 2015
2
0
4,510
0
I have 3 Dell Inspiron 3531's that out of the box will not charge the batteries. I have tried everything I have found in the forums, and nothing so far has worked. The batteries all read 0% and the laptop says it is charging the batteries, but it stays at 0% and if you unplug the power adapter the laptop immediately cuts off.
 

Bruce_

Estimable
Oct 13, 2015
2
0
4,510
0
It appears the batteries discharged to the point that the Inspiron 3531 will not activate the charging circuit. Fortunately we had a customers Dell laptop using the same battery in for a cleanup. Without turning the laptop off I put the customers fully charged battery in the laptop to activate the charging circuit, and without turning the laptop off, put the new fully discharged battery in the new laptop. The laptop began charging the battery at this point to a full charge. So if your battery is too far drained and you can find an identical battery with some charge left in it, you may be able to revive the dead battery.
 
Thread starter Similar threads Forum Replies Date
A Laptop General Discussion 0
robotmaker16 Laptop General Discussion 0
Z Laptop General Discussion 2
alexlora87 Laptop General Discussion 7
venuspa Laptop General Discussion 3
l_am_bongz Laptop General Discussion 1
K Laptop General Discussion 2
J Laptop General Discussion 1
B Laptop General Discussion 17
A Laptop General Discussion 1
M Laptop General Discussion 1
D Laptop General Discussion 9
F Laptop General Discussion 3
M Laptop General Discussion 4
J Laptop General Discussion 1
J Laptop General Discussion 1
M Laptop General Discussion 2
M Laptop General Discussion 2
G Laptop General Discussion 3
ibleet Laptop General Discussion 2

ASK THE COMMUNITY