Question New Denon AVR-6500H won't turn on

Aug 13, 2019
I bought a new Denon avr-6500H from a retailer on Amazon. Out of the box, first time I plugged it in, I heard the electronic click, saw the display all light up, then die after half a second.

After that, no power. I tried holding the "info" and "back" button thing, with nothing.

Every time I plug it in, I get a half second of all lights coming on, then nothing.

Nothing else is connected except power cord. I have tried plugging into multiple outlets.

Any ideas?