Mar 27, 2018
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OK, so I have a Dell Latitude. It came with Windows 10 and a 500GB Toshiba HDD. I recently purchased a Seagate Barracuda 1TB HDD.

Problem. When I put the new HDD into the laptop it's not recognized. BIOS doesn't see it, when I try to do a clean install the installer says I need to load the drivers. I tried loading the drivers, nothing. I tried to load with System Image Recovery and its still asking for drivers. the drivers that i found aren't helping.

When I attach the new HDD via USB it's recognized, and I even went as far as to clone my original HDD onto the new drive and I'm still running into the same problem.

This shouldn't be this hard. What am I doing wrong? HELP!!!!
 
Solution
1| Can you please pass on the SKU for your laptop?
2| Did you try creating your bootable USB installer from scratch and then try installing the OS?
3| You might also want to go through the products support site and see if you have any BIO updates pending. Perhaps that would help you out.