Solved! new hyperx cloud alpha not working

Jul 25, 2018
I bought a Hyper X Cloud Alpha headset and it's only working on one earpiece.
I have only ever bought USB headsets and this one uses the audio/mic jacks.
The MIC and the right earpiece does not work. The headset works on my phone no problems. The customer service on their support told me a Cloud II USB control box.
Would it be better to try one of those or try a new sound card?

my pc is a bit old and I did have to buy a network card when windows 10 came out.
Thread starter Similar threads Forum Replies Date
R Audio 0
hamoodhabibi Audio 1
E Audio 0
J Audio 1
JLB00n Audio 0
J Audio 0
D3234 Audio 3
RicemasterPleb Audio 0
Vexzionel Audio 3
Gatorceri Audio 1
196138105 Audio 2
M Audio 1
J Audio 7
F Audio 2
N Audio 1
Z Audio 1
J Audio 2
H Audio 6
R Audio 1
Mike Andronico Audio 2