Archived from groups: alt.cellular.cingular (
More info?)
John S. wrote:
>
> >> Just mash on the send button to place the existing call on hold and pick
> >> up the second call. Mash again and the two calls revert.
> >
> >No, that's not correct, but thanks anyway.
> >
>
> That's how it works on all of my Cingular phones (mine, my wife's and my
> son's). And on my Sprint phones (3 of them) and my AT&T phones (2 of them).
>
> Why would you think that your phone is different? Something isn't working on
> your account or you have a defective phone or something.
>
> Hitting the send/talk button is how it has worked since cellular companies
> started offering call waiting.
Going by the manual, the sequence is to press the "Options" key when the
second call comes in, then select "Swap". That puts the first call on
hold and answers the second call. I took the phone to the Cingular
store, and he could not make it work, either. Menu 5-6-5 didn't work,
either. It was late in the day, and I was the only person in the store
for a half hour. He tried my SIM card in a new phone, and it worked
correctly. Then the store started filling up, the clerk was by himself,
and it was 15 minutes to quitting time. So he gave me my old phone AND
the new phone, and I left with a properly functioning telephone.
My guess is that the firmware on my 3395 is hosed and needs to be
re-flashed. Does anybody know how to get the firmware updated?