Not Computer Savvy, laptop trying to reinstall windows?

[indycsw93]

Toshiba laptop keeps restarting says it's trying to recover my previous instillation of windows. Flashes a white rectangular box goes to a black screen flashes and repeats. Need help please
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[Sedivy]

There either may be issue with your windows backup, or maybe with the drive itself, hard to say.
First check if your laptop came with a windows backup cd or something. If not, keep reading.

On another computer, create a live ubuntu usb like this: http/www.instructables.com/id/How-to-make-your-own-Ubuntu-LiveUSB/
Then plug it into your computer, reboot, and press esc or one of the function keys to boot into the usb. Then once you're up and running, from ubuntu examing your hard drive and run drive check utilities to see if your hard drive is still ok. How to find a use the disk utility :https/askubuntu.com/questions/317241/can-i-use-ubuntu-to-diagnose-hard-drive-or-ram-problems-in-windows
Ignore the memory troubleshooting, just run the disk utility on it and see if it's still ok. This might be the time to plug in another usb or external drive or even dvd and back up your important files off the drive.

If the drive is ok, then you need to reinstall windows on your laptop but it has be the rigth version of windows that came with your laptop so check the version on your laptop's support site.
Reboot, unplug your usb, and then again on another computer, download an iso of whatever windows version you were running before on your laptop. Then clear your usb completely, make it bootable using something like: https/www.wikihow.com/Make-a-USB-Bootable
then mount your downloaded iso on it: https/www.lifewire.com/how-to-burn-an-iso-file-to-a-usb-drive-2619270
Then reboot your computer and see off the menu if you can repair your windows version (one of the options during install is to repair). If not, just clear the drive and reinstall windows.