Numlock laptop keys not working

Spinward

Honorable
Jun 14, 2012
1
0
10,510
Hello,
The numlock keys on my laptop are not responding except "P" which types "*" and two others seem to scroll left and right. I have tried changing the Mouse Key settings - didn't work.
Is there a way to fix it?
Thanks.
 

alyoshka

Distinguished
Oct 2, 2009
576
0
19,010
Go to the manufacturers website and check for the specifications of the keyboard used in that laptop. Also check to see if they are using a specific driver for the numeric pad in that model.
Download the latest drivers and bios updates from them and then do the update.