Nvidia Shadowplay Button Is Gone

[Bmitchels]

I've been using nvidia shadowplay for almost a year now but all of a sudden the button and tab in GeForce experience just vanished and I have no way to record videos now. Also on the "My Rig" tab it wants me to connect to the internet but no matter what I try it keeps saying unable to connect to Nvidia. Thanks to anyone who can help.

 

[rkumaran]

name of your GPU?

 

[Bmitchels]

name of your GPU?

Gtx 760 by EVGA

 

[rkumaran]

1. Uninstall all the drivers and software including the gforce experience. & try to download the latest graphics drivers from nvidia site manually. , re-install graphics drivers.
after opening the driver set up file -> check (tick mark) the option perform the clean installation. after the installation check its working.

2. do you re-installed your OS recently?

 

[Bmitchels]

1. Uninstall all the drivers and software including the gforce experience. & try to download the latest graphics drivers from nvidia site manually. , re-install graphics drivers.
after opening the driver set up file -> check (tick mark) the option perform the clean installation. after the installation check its working.

2. do you re-installed your OS recently?

I re-installed all the drivers but it didn't change anything. And yes I did recently re-install my OS.

 

[rkumaran]

did the shadow play option worked constantly(many times) after your new re-installation of your OS?

If not. i guess your OS is the problem.
I too got this same problem few months ago. after all basic trouble shooting steps. I finally reinstalled my OS. Geforce experience got worked with all the functions as before.

 

[Bmitchels]

did the shadow play option worked constantly(many times) after your new re-installation of your OS?

If not. i guess your OS is the problem.
I too got this same problem few months ago. after all basic trouble shooting steps. I finally reinstalled my OS. Geforce experience got worked with all the functions as before.

but If you are using a pirated OS. try to download & install a different copy.

Where would I go to re-install the OS ( Windows 8.1) and it's not pirated if that helps.

 

[rkumaran]

backup all your important files in some external storage.

follow these steps :-

http/windows.microsoft.com/en-IN/windows-8/clean-install

https/www.youtube.com/watch?v=tzI8xh5XXnw

 

[Saga Lout]

Although not apporpriate in this case, I have to point out that the suggestion of reinstalling a pirated OS should have said "if you're using a pirated OS, go buy a genuine one".

 

[rkumaran]

Although not apporpriate in this case, I have to point out that the suggestion of reinstalling a pirated OS should have said "if you're using a pirated OS, go buy a genuine one".

oh ok. Sorry for that. here after ill correct it.

 

[Saga Lout]

Thank you.

 

[Bmitchels]

backup all your important files in some external storage.

follow these steps :-

http/windows.microsoft.com/en-IN/windows-8/clean-install

https/www.youtube.com/watch?v=tzI8xh5XXnw

There is also something that says Connect to the internet and click retry. And it always says unable to connect to Nvidia after I click it. I think this may be the main source of the problem. Any ideas?

 

[rkumaran]

backup all your important files in some external storage.

follow these steps :-

http/windows.microsoft.com/en-IN/windows-8/clean-install

https/www.youtube.com/watch?v=tzI8xh5XXnw

There is also something that says Connect to the internet and click retry. And it always says unable to connect to Nvidia after I click it. I think this may be the main source of the problem. Any ideas?

your graphics card is working fine right? only shadow play is the problem?

 

[Bmitchels]

backup all your important files in some external storage.

follow these steps :-

http/windows.microsoft.com/en-IN/windows-8/clean-install

https/www.youtube.com/watch?v=tzI8xh5XXnw

There is also something that says Connect to the internet and click retry. And it always says unable to connect to Nvidia after I click it. I think this may be the main source of the problem. Any ideas?

your graphics card is working fine right? only shadow play is the problem?

Yes

 

[rkumaran]

if the driver is working fine then don't worry it is not a main source problem.

have you tried or can you try manually removing the GPU from your PC?

First remove the GPU from your PC. uninstall all the drivers and software including the gforce experience. and then plug the GPU again into your PC

and then follow these steps,
download the latest graphics drivers from nvidia site manually. , re-install graphics drivers.
after opening the driver set up file -> check (tick mark) the option perform the clean installation. after the installation check its working.

 

[Bmitchels]

if the driver is working fine then don't worry it is not a main source problem.

have you tried or can you try manually removing the GPU from your PC?

First remove the GPU from your PC. uninstall all the drivers and software including the gforce experience. and then plug the GPU again into your PC

and then follow these steps,
download the latest graphics drivers from nvidia site manually. , re-install graphics drivers.
after opening the driver set up file -> check (tick mark) the option perform the clean installation. after the installation check its working.

Yeah I can try that although I never saw a option for a clean installation last time. Any Idea of when I will see it or if there's a different site I should be downloading the drivers from besides nvidia?

 

[rkumaran]

you can download latest drivers from nvidia site itself. it will be safe.

after opening the file

system check -> license -> in options, you should select -> custom installation -> in that option, you will see all the components listed.
below that you should select (tick mark) perform a clean installation. -> click next and install.

 

[Bmitchels]

you can download latest drivers from nvidia site itself. it will be safe.

after opening the file

system check -> license -> in options, you should select -> custom installation -> in that option, you will see all the components listed.
below that you should select (tick mark) perform a clean installation. -> click next and install.

Whoops didn't mean to pick this as the solution, but I've tried everything and it still says can't connect to nvidia.