Outlook 2010 crashes when reminder pops up


Apr 6, 2013
Hi all,

I am currently having a major problem with Outlook 2010.

Each time I start Outlook, as soon as a reminder pops up, Outlook crashes and there is a dialogue box with the message: "MS Outlook has stopped working".

Furthermore, in the details part, there is the following information:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 14.0.6131.5000
Application Timestamp: 509b1020
Fault Module Name: msadp32.acm
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bda5d
Exception Code: c0000005
Exception Offset: 00001c5c
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
LCID: 1033
skulcid: 1033

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

I have already reinstalled Microsoft Office 2010 and the same problem occurs.

I have also started Outlook in safe mode and again, outlook still crashes when a reminder pops up.

Could somebody please tell me what is the problem and what should I do? Maybe there is a simple modification which I should perform to avoid this problem?

Thanks for reading

Jean Luc