Please help..i opened my asus E202S and it stuck in an enter password screen. The cursor is moving but it wont select. How can

Rocel22

Commendable
Jun 15, 2016
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Asus E202S wont start up. Stuck in enter pasword screen. Can't type anything. Only cursor is moving. Can't select.
 
Hi,

Please do try these troubleshooting steps that may help.
- First is to do a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try logging in again.
- If the same problem will persist do try logging in to Safe Mode.
- While the laptop is booting up, repeatedly press on F8 until it loads Advanced Boot Options then select Safe mode.
- If it will let you login in Safe Mode I would suggest doing a System Restore.
- Here's how: http://windows.microsoft.com/en-PH/windows-8/restore-refresh-reset-pc
- But if it will still not load in Safe Mode I would suggest contacting ASUS support first about password related concern.
 
Hi,

Please do try these troubleshooting steps that may help.
- First is to do a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try logging in again.
- If the same problem will persist do try logging in to Safe Mode.
- While the laptop is booting up, repeatedly press on F8 until it loads Advanced Boot Options then select Safe mode.
- If it will let you login in Safe Mode I would suggest doing a System Restore.
- Here's how: http://windows.microsoft.com/en-PH/windows-8/restore-refresh-reset-pc
- But if it will still not load in Safe Mode I would suggest contacting ASUS support first about password related concern.
 
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