Solved! Plugged in but discharging

Sep 5, 2018
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Hi I've got an asus n551jx just yesterday I noticed my battery plugged in but discharging.Tried changing chargers but it didn't work and now my battery has run down and laptop can't be powered on directly with AC power or battery in place
 
Solution
See if a BIOS update is pending and if after a BIOS update the issue is averted. Usually the issue can occur with the OS being corrupted. What OS are you on?