Problem loading Toshiba lap top for the first time

irock123

Commendable
Mar 25, 2016
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0
1,510
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just bought a Toshiba laptop, and I went through all the prompts to load it. It wanted me to register, but I clicked to have it done later. It started to load, and then it said there was a problem. It has been stuck on the "just a moment" screen for an hour. Is this normal because it is the first time loading, or is something wrong?
 
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