• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Problem with my windows mobile

Yeshwanth Yeshu

Honorable
Feb 4, 2014
4
0
10,510
I am using Nokia Lumia 525 since a week and mostly I download apps from pc and install then on the mobile....I connect my mobile through USB . Now whenever I connect,the computer simply strucks and explorer is restarted and sometimes my mobile is not even recognized by the pc . Is the problem with my mobile or my pc .???? Anyone help me to solve this! 🙁 😀
 
Solution
Plug phone in to a different PC or laptop if at all possible. If same thing happens, your phone is faulty or it may even be a faulty usb cable so try a different one.

Another thing worth trying is shutting down your cellphone completely, then starting it up again (not just turning the screen off & back on, that's not the same as complete shut down).

Then there's a remote possibility that the particular USB port you are plugging into may be faulty, so try a different port.

So a few things there for you to try.
Plug phone in to a different PC or laptop if at all possible. If same thing happens, your phone is faulty or it may even be a faulty usb cable so try a different one.

Another thing worth trying is shutting down your cellphone completely, then starting it up again (not just turning the screen off & back on, that's not the same as complete shut down).

Then there's a remote possibility that the particular USB port you are plugging into may be faulty, so try a different port.

So a few things there for you to try.
 
Solution