Hi, I have a Samsung np770z5e laptop, with a Intel HD 4000 and AMD Radeon HD 8870m graphics.
Last week my dedicated graphics stop working, so i disabled it and unisntalled all drivers and Catalyst software.
My laptopt recognizes AMD graphics, but I can't install any driver, I tried installing the official AMD, Samsung and leshcat drivers, but when it installing my laptop bricks, then when I try to restart my laptop I only get a black screen, so I have to uninstall the driver with DDU and disable the device.
Now, I want to upgrade my laptop to Windows 10, but I can't because when the installation detect the AMD graphic, my laptop stop working and I have to restart and rollback the upgrade.
I don't know if the AMD graphics was unsoldered or burned out... How I can fix this issue? or in the worst case, Can I remove the AMD graphic and use my laptop only with the Intel graphic?
I hope you can understand my quiestion, so im not good speaking english.
Last week my dedicated graphics stop working, so i disabled it and unisntalled all drivers and Catalyst software.
My laptopt recognizes AMD graphics, but I can't install any driver, I tried installing the official AMD, Samsung and leshcat drivers, but when it installing my laptop bricks, then when I try to restart my laptop I only get a black screen, so I have to uninstall the driver with DDU and disable the device.
Now, I want to upgrade my laptop to Windows 10, but I can't because when the installation detect the AMD graphic, my laptop stop working and I have to restart and rollback the upgrade.
I don't know if the AMD graphics was unsoldered or burned out... How I can fix this issue? or in the worst case, Can I remove the AMD graphic and use my laptop only with the Intel graphic?
I hope you can understand my quiestion, so im not good speaking english.