All the letters Upper & lower case type correctly but like the number 5 across the top types a b and 6 types an n. In the numeric keypad the 1 types a 0 zero the minus symbol types a plus symbol and the symbol keys at the end of the letters don't work at all so it's very random. I was told this was a virus but I did a complete scan AND I have virus protection , malware , etc I saw one other solution that said to unplug computer and take the battery out then replace it and plug back in to reboot computer. I haven't tried this yet. Anybody know if this will fix the issue (question mark key doesn't work}. I also checked settings and the only keyboard listed is US and English.
How did this start? Did you drop a liquid on the keyboard?
If you plug in an external keyboard, does it work?
No nothing was spilled on it...I'm very careful to never keep liquids near it!!
Unfortunately, I don't have my external keyboard with me so I can't try that. I haven't tried taking the battery out & putting it back in & rebooting ....do you think that might work(question mark doesn't work!) After the guy told me it was a virus I did a complete SCAN. It took about 4 hours but it said the computer was fine and I have virus protection, malware all those things! Any other thoughts(question mark)
Thanks for your response!