Random Power Loss on Laptop

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pigeoncracker

Estimable
Jun 11, 2014
28
0
4,590
3
Looks like I've got way too many issues.

So, I've had quiet a few instances where my laptop will suddenly, randomly and very abruptly turn off. Completely. No error codes, no nothing pops up. It's like I held the power button down, but I'm not.

I did snoop around event viewer and all I got was: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

From source Kernel-Power.

There's no trigger. I'm just minding my own business on Edge and it'll decide to turn itself off. Or I'll be staring fondly at my wallpaper and it'll rob me of the pleasure. I've had it drop while playing Overwatch on it, too. There just seems to be no specific moment that it goes off.

I'm going to be running file system checks in a few moments, but I wanted to get your guys opinions on what the hell was going on with the thing.

It's an Acer Aspire E5-573G-52G3, for those of you who are curious or need it.
 

mrmike16

Commendable
Mar 10, 2016
46
0
1,590
3
Many adapters work with multiple laptop models. If you have a friend or relative with an adapter that has the same specs (voltage, amps, etc) as your adapter. So if you don't want to wait long, you can always try that. :)
 

pigeoncracker

Estimable
Jun 11, 2014
28
0
4,590
3


You again, smh

No, don't have any other bricks or batteries, and balanced, respectively.

I'll check the connections all the same.
 

Hellfire13

Respectable
Apr 20, 2016
391
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2,210
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haha...i was messing too :p...

anyways check on the connections and change to both extreme performance and extreme power saving and report back if theres anything significant...

 

pigeoncracker

Estimable
Jun 11, 2014
28
0
4,590
3


On other occasions, the laptop also won't turn off. I'll select turn off in the windows menu, the screen goes black, and then a few second later, it comes back on in the login screen. Repeating this process from the login screen has the same result. Pressing the power button once does the same thing. I have to hold the power button before it will turn off.

That's another issue that I've been having. Able to shed some light on that?
 

Hellfire13

Respectable
Apr 20, 2016
391
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2,210
97
type regedit and go to registry...
wat we are looking for is... HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
then go to... powerdownaftershutdown and change it to 0 if its 1 or viceversa...
 

pigeoncracker

Estimable
Jun 11, 2014
28
0
4,590
3


It's not a consistent thing, though. It's rare when it happens, but it does happen. Would that still apply?

No change on different power modes
 

mrmike16

Commendable
Mar 10, 2016
46
0
1,590
3
To me, this sounds like a short going on somewhere in the physical system, or in its ports. I wouldn't know how to check for that, though.
Also possible that it shuts down from overheating, no?
 

pigeoncracker

Estimable
Jun 11, 2014
28
0
4,590
3


GPU and CPU only reach 70C when gaming, they idle around nothing for the GPU (because it's off) and 30 - 40C for the CPU. It's not a heat issue, but it was a good guess.

I'm going to check the connections of everything again in the laptop and see where that sets me.
 

pigeoncracker

Estimable
Jun 11, 2014
28
0
4,590
3


Plugged in. Never happens on battery power now that I think about it.
 

mrmike16

Commendable
Mar 10, 2016
46
0
1,590
3


Then it could be the charger port. Or the charger.
 

Hellfire13

Respectable
Apr 20, 2016
391
0
2,210
97
yeah...it shd be the adapter chord in that case...

either that or when connected to the wall, its triggering something in the system process, which might have to do with voltages...

recheck that chord again with a substitute adapter/socket...
 

pigeoncracker

Estimable
Jun 11, 2014
28
0
4,590
3
Connections in the computer. I thought that maybe something could've been loose enough to come out when I bumped it, but still in enough to go back in after.
 
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