Really strange keyboard issue

rohit315

Prominent
Aug 31, 2017
2
0
510
I was working on my Asus laptop (X541U, Windows 10) and suddenly I was taken to the top of the page, as if the UP was kept pressed. This continued so I did a reboot and now the UP key doesn't work. Every other key works of course. I noticed that sometimes when I type the UP key mysteriously gets pressed till I press another key and then it stops. But it just doesnt work.

I am at my wits end as to what can be the solution for this!
 
Solution
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.

rgd1101

Don't
Moderator
MERGED QUESTION
Question from rohit315 : "Issue with UP key"



 
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
Solution