[citation][nom]joytech22[/nom]Contrary to popular belief, big companies don't normally get things wrong.In all likelyhood she knew exactly what she was doing, she just didn't know her other accounts would be banned too.[/citation]
Oh come on, no company no matter their size is as infallible as the next. They are all run by people who makes mistakes. Larger companies have more people and are just as prone to run into more mistakes just because of the number of fallible people that work in the company. If companies (big) didn't make mistakes, then why do we need civil courts?
Look at all the manufacturer recalls for car makers, toys, furniture, appliances, etc, guess those weren't mistakes. Even banks make mistakes, several of which I have to take the time to clear up.
There could be a good chance that two people with the same name living in different countries could have been mistaken for each other. Considering how Amazon is acting, and if she is innocent, that she sues Amazon for the aggravation and gets a big lawsuit because the only way for big companies like this to mend their ways is by lawsuits.
Btw, I purchase a lot from Amazon, so it isn't that I dislike them, I just dislike anyone treating a person like they are with this woman, if they claim she did something wrong then they should explain exactly what they think she did wrong so that she has a chance to defend herself.