- May 24, 2014
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I have used Mozbackup to make a backup of my profile. I found my profile by clicking on Help, Troubleshooting Information. I copied the whole file to my Seagate that I'm using as an external hard-drive. When I tried to restore it using Mozbackup & the stored file to my new laptop, it consistently comes back with "That is not a valid file." What am I missing? Doing wrong? I have installed TB & Mozbackup on both my laptops. Also will I have to do something similar to get my Firefox info onto the new laptop. Thank you!
/support.mozilla.org/en-US/questions/960505
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