Samsung galaxy s5 update problem

andy11421

Honorable
Apr 15, 2013
4
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10,510
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I have an at&t samsung galaxy s5 with a t-mobile plan (carrier?). I'm on verison 4.4.2 and I've been trying to update my phone for about 8 months now and everytime I check for updates it says current software is up to date. Obv it isnt up to date. Can anyone help me?
 

hang-the-9

Titan
Moderator
Contact T-Mobile, they are the ones that validate the updates and send it to the phone. Although if your phone is from AT&T I don't know how that will work for an update from T-Mobile. You may need to download a ROM for your phone from T-Mobile and flash it using a computer.
 

hang-the-9

Titan
Moderator
Contact T-Mobile, they are the ones that validate the updates and send it to the phone. Although if your phone is from AT&T I don't know how that will work for an update from T-Mobile. You may need to download a ROM for your phone from T-Mobile and flash it using a computer.
 
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