[citation][nom]Vladislaus[/nom]First a survey is never ever indicative of reliability because our opinion is always twisted according to our view of the product we own. [/citation]
This is faulty logic. If this were true, people who owned the other devices would also be twisted to exactly the same extent.
[citation][nom]Vladislaus[/nom]
Surveys are only valid for customer satisfaction. None of the links I posted were obtained through a survey, they were obtained using raw data of actual failures.[/citation]
Isn't customer satisfaction the most relevant statistic when looking at reliability? I would argue that yes, it is.
They did not use raw data of actual failures, they used raw data of people who ACTED on said failures. This is flawed in a whole number of ways. Firstly, as I mentioned, people ARE more likely to want to repair something if it's worth more. Secondly, how can you possibly claim that the study shows that the cheaper laptops break more often, when Asus is a very cheap brand and leads the study? (For example in the Tomshardware article). That's a contradiction right there, claiming that Asus laptops break less than Apple, combined with the fact that Apple pc's are in general more expensive, contradicts your own claim. Furthermore, look at the article you posted:
'Mind you, a high reliability score does not translate directly to the machine's reliability. While it could mean that the better score means better machines, it also could signal that the owners of the machine choose to seek support directly from the manufacturer rather than third-party Rescuecom.'
Apple does this better than any other manufacturer - with Apple stores all over the country with technical support which is far far better than those where you have to send the laptop in to get it repaired.
On an additional note, I would argue that on average, people who spend more money on laptops, use them more and so are more likely to have a failure. Serious tech users don't use an ASUS, IMO - they tend to be bought by the less tech-savvy casual purchasers who just want a cheap laptop.
[citation][nom]Vladislaus[/nom]
Also the iPhone is a different product built with different processes, so it is irrelevant. Even products in the same category from the same brand have different reliability indexes, so a reliability of a product from a different category isn't indicative of anything.[/citation]
This is a gross misunderstanding of what I said. Despite the fact that every product that every manufacturer produces can sometimes use different processes, there is (as I said), MORE THAN NOT, a CORRELATION between their reliability in one device and other. Different devices can of course have a different reliability index, but the standard deviation of said differences is far lower, statistically and probably, than comparing to the competition. By your logic, all brand reliability could be disregarded if a new product comes out, and therefore brands are meaningless when new products come out. Completely flawed, and the reason is that the same quality control PROCESS which is defined by a company is carried out for all products, more often than not. Similarly, there is a massive cross-over of components and materials from one device to another. To disagree with my original claim you would have to claim that there is no correlation whatsoever between different devices made by the same manufacturers. Clearly, ludicrous.
[citation][nom]Vladislaus[/nom]
Claiming that mac works with Japanese cameras and windows doesn't is a lie[/citation]
Firstly - the advert doesn't refer to 'Japanese cameras' - but to a specific Japanese camera. There is a difference.
Secondly - the advert doesn't say specifically that Microsoft DOESN'T work with that specific Japanese camera - although it does imply it.
Thirdly - Unless you've tested every Japanese camera with Windows 7 - you can't say that it's a lie.
Either way, this was the one questionable INFERENCE I highlighted in my own post.
[citation][nom]Vladislaus[/nom]
The ads talks like Microsoft doesn't have the Live platform or the Movie Maker.[/citation]
I don't think it does at all. In fact, all that they talk 'like' is that it's far easier to do on a Mac. Something I agree with, certainly not a lie.
[citation][nom]Vladislaus[/nom]I've used windows and Mac OS for many years and the number of problem I had with windows are about the same I had with Mac OS.[/citation]
I hate Mac OS. I point blank refuse to use it because it's so unfamiliar and clunky for me. I use Windows 7 exclusively on my MBA. But sorry, your personal experiences are not statistically relevant. The whole point of looking at customer satisfaction is to gather a COLLECTIVE idea of experiences, which are far more informative than one guys story. And that's the very thing I posted.
[citation][nom]Vladislaus[/nom]
In one of the adds they clearly stated that he has to install drivers and remove bloat-ware. If he's removing the so called bloat-ware then he's talking about a PC built by OEM, so all drivers are in place, so a lie.[/citation]
Again, this is grossly incorrect. I have installed DRIVERS in the past which come with bloatware. That single example is all that is required to prove your point wrong. Similarly, many OEM machines ask that you download the latest drivers online before starting. Bloatware, plus driver installs.
[citation][nom]Vladislaus[/nom]
Also Windows is just as good for doing creative stuff. The only creative software only available for Mac are the ones from Apple itself. [/citation]
The point being that the Mac OS used to come with said software as part of the OS, and Windows doesn't come with anything remotely as good. You can believe it's easier to edit videos on Windows if you like - but I personally, having used Windows all my life can admit that it is very poor in this area. Having to install third party software is exactly the kind of inconvenience and unknown quantity that is the whole point of many of the ads. It 'just works' vs having to faff around installing a bunch of stuff.
[citation][nom]Vladislaus[/nom]
So stating that Windows is only good for Office productivity while Mac OS is good in everything is a lie.[/citation]
They never stated this. They said that Windows is good for Office. NOT that it is 'ONLY' good for office. Again, the failure there lies in your misinterpretation. In actual fact I interpreted that as Apple admitting that Windows does Office well. No more, no less.
[citation][nom]Vladislaus[/nom]
In one part of the Samsung ad one of the actors stated freedom, so that is a point. Another point is that Apple isn't the only one with a cool product.[/citation]
Freedom? Is not a point, unless it's justified or expanded upon. The source code to the previous version of Android was never released. iPhone users are just as able to jailbreak as Android users. iPhone users have the FREEDOM to get software upgrades for far longer than the average Android user.
They haven't provided any reason why the product is 'cool' either - that's the whole point I'm making. A stylus? Makes it look 90's, tbh, if anything I thought it looked distinctly 'uncool' when the guy said 'it comes with a stylus'. And for 1 min 30 or whatever, 2 very vague points which the customer wont relate to is very poor.