Hello, I have a Samsung Notebook 9 Pro 13.3" that randomly won't charge. It works fine for weeks at a time and then it stops charging. No signs of it recognizing that its plugged in. It wont charge through the charging port with the OEM charger or through the USB-C port with a USB-C charger. (It has the capability of being charged through both ways).
No amount or factory resets, safe boots, installing/uninstalling devices and drivers, bios settings make any difference. The only thing that works is opening the bottom cover and physically disconnecting the battery connector for a couple of seconds. Then it will work fine for weeks until it does it again.
From what i can tell, it happens when the battery is at or below 15%. (I'm only assuming this, since this laptop stays at home i try not to discharge it below 15% so that around the level where i plug it in)
Thank you in advance.
No amount or factory resets, safe boots, installing/uninstalling devices and drivers, bios settings make any difference. The only thing that works is opening the bottom cover and physically disconnecting the battery connector for a couple of seconds. Then it will work fine for weeks until it does it again.
From what i can tell, it happens when the battery is at or below 15%. (I'm only assuming this, since this laptop stays at home i try not to discharge it below 15% so that around the level where i plug it in)
Thank you in advance.