Samsung update takes forever

[cptkuki]

hey guys!
i have a pretty big problem. ive just bought a new samsung uhd tv (ue55ju7500) and for the first time this patch takes forever. smart hub functions wont even work. it's like i've done the first 5 steps and then it has started updating. what might be the problem? im totally lost thanks for the help

 

[GeRgY]

Hello!

Something went wrong with this update. Restart that TV (default restart settings)... You may also try to plug the power out and plug it back in.
Is it okay now?