screen is not working, but can hear the Windows sound

Oct 8, 2018
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I pressed the power button to resume my laptop from sleep, the blue lights on the machine indicated that it does wake up, but the screen is not working.

I pressed the power button again to turn it off.

And then turn it on again, the screen shows this,



DELL
Inspiron 1525 series
BIOS Revision A16

After that, the screen turns black, doesn't show anything.
But I can hear the Windows sound (Windows log in sound).

I repeat these steps, still got the same issues.

My laptop is Dell
Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz 1.87 GHz
Windows 10

How to fix this problem?
 
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

You may also want to try hitting CTRL + SHIFT + WIN + B to try and reset your graphics driver as another possible fix.
 
Oct 8, 2018
3
0
10
0
I don't have an external monitor. Is there any other way?

I tried hitting CTRL + SHIFT + WIN + B, it didn't work, still can't see anything on laptop screen.
 
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