Question Should I return this HP laptop

Nov 13, 2019
2
0
10
0
So I got this new laptop for my husband. He said he didn't need much, just something to play on Facebook & some simple games (he's not a big time gamer on his computer & generally is just doing simple flash games) He says that its fine when he is just doing basic on line stuff like Facebook.. but he says it freezes up if he tries to play some games. I used to be pretty good with computers but its been about 5 years since I have really done much & I'm more familiar with the intel i5 & i7 processors. This computer has a Celeron processer & I'm not to knowledgeable with them. I'm pretty sure I cant update the HDD, but do you think adding extra RAM would solve this problem? Or am I just boned with a crappy processer. I hate to try to return it if I don't have to as its a evil sorted process and there will be a restocking fee most likely. But if he is just going to continue to have problems even with a RAM upgrade then I may be better off jut taking the loss of the Restock Fee

this is the computer info
rand NameHP
SeriesIntel
Item model number15-bs212wm
Hardware PlatformPC
Operating SystemWindows 10
Item Weight6 pounds
Product Dimensions22 x 14 x 3 inches
Item Dimensions L x W x H22 x 14 x 3 inches
ColorN4000 | 4GB | 500GB
Processor BrandAMD
Processor Count2
Computer Memory TypeDDR DRAM
Hard Drive InterfaceATA
Hard Drive Rotational Speed5400 RPM
Batteries1 Lithium Metal batteries required. (included)
 
Thread starter Similar threads Forum Replies Date
S Laptop Tech Support 2
S Laptop Tech Support 4
T Laptop Tech Support 1
B Laptop Tech Support 1
N Laptop Tech Support 2
randomgirl Laptop Tech Support 2
P Laptop Tech Support 1
R Laptop Tech Support 2
F Laptop Tech Support 15
C Laptop Tech Support 1
N Laptop Tech Support 3
T Laptop Tech Support 5
H Laptop Tech Support 1
D Laptop Tech Support 1
kyleis Laptop Tech Support 1
G Laptop Tech Support 4
L Laptop Tech Support 5
A Laptop Tech Support 2
P Laptop Tech Support 13
S Laptop Tech Support 3

ASK THE COMMUNITY