Shutting Settings Off

Glynn_2

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Apr 30, 2017
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I have to return phone and Virgin have said "some phones come with extra security like "find my iPhone & Reactivation lock" and these settings have to be turned off b4 sending back to virgin. How do I do this, I thought could just put back to factory setting??? Can u help
 

Glynn_2

Prominent
Apr 30, 2017
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Glynn_2

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Apr 30, 2017
3
0
510
0
Thanks Nine for your answer. It was a Virgin phone that I had ordered but did not like so cancelled but received the things about Settings in a email. I had mucked about with the phone but had not set any Settings just Contacts, Email & couple Apps, so just reset it to Factory & sent today 5/5. Just hope they don't send it back saying I‘be mucked up their phone. Anyway ta for assist :) Glynn-2.
 
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