Sound cuts out and comes back occasionally on my new JVC TV when using HDMI cable from DSTV decoder

Blessing Mhlanga

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Jul 11, 2017
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Dear Members

I recently bought a new DSTV HD decoder and a JVC TV. The problem is that sound cuts out and comes back occasionally on my new JVC TV when using HDMI cable from the DSTV decoder. When I use the other cables supplied it works fine but the picture quality is not as good. Please help me solve this. What could it be?

Regards
 
Try a different HDMI input on the TV.
Try a different HDMI cable.
If you connect a different source to the same cable and HDMI input does the same problem occur? If so then the TV may be at fault.
If not then the DSTV box may be at fault. Does it happen with all the channels that the box displays?
 
Try a different HDMI input on the TV.
Try a different HDMI cable.
If you connect a different source to the same cable and HDMI input does the same problem occur? If so then the TV may be at fault.
If not then the DSTV box may be at fault. Does it happen with all the channels that the box displays?
 
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