Solved! Sound not playing from ASUS laptop

WSweetnam

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Jul 7, 2010
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Hey folks - same s___, different day. I just purchased an ASUS K501J-RX05 laptop and thre is no sound from speakers. Headphones will work, or exterior speakers plugged into the jack, but it has never uttered a peep otherwsie. Nice machine, but a fundamental problem. The machine is running Vista. ASUS tech support so far has uttered nary a sound as well. Kind of frustrated. Suggestions?