ccba1915 :
I have an HP Pavilion dv9700 that has a split screen with a mirror image. I see that there are others who have the same problem. Does anyone have a solution or did HP respond to anyone with a fix for this?
It will go away after rebooting several times, but then it re-appears. Any fixes, PLEASE!!
I faced a similar problem today and got it SOLVED. Hence I am posting the steps I took to solve the issue for anyone who arrive here.
At first I searched on google for a solution to this but couldn't find any. I had purchased a HP Pavillion 15 Notebook PC 5 days ago and made a NVIDIA graphics update 2 days ago. But today the HP assistant showed an exclamatory mark and that it has a
"new BIOS update (PROBLEM)".
I think this is where the problem has started. I tried to update it but it got downloaded and on the last step where it has to install the update it failed. I tried again but without any success. My screen was working fine until I closed the lid, or I restarted my system I don't know, and then it got split into 4 mirrored screens.
Hence I looked for steps to
"reset the BIOS (SOLUTION)". My system has Windows 8 hence I am posting the steps here, if you have other OS please look for steps to reset the BIOS.
1. Turn off your system
2. Press the "Windows Key (Besides the alt key) + B + Power Key" for 1-2 seconds and release.
3. This initiates the reset procedure for BIOS and after it is done it shows a "Continue Startup" button with a timer.
4. If you want to restart immediately press the "Continue Startup" button else it will restart itself after the timer runs out.
5. When it restarts it shows message about BIOS recovery. You just have to press Enter to continue.
6. This would be it!. Actually the screen fixes the moment you complete step 4. I hope the issue is solved for you too.