Switchable Graphics Settings won't save

[Byebye190]

I recently got an HP dv6 laptop with dedicated Radeon 6490M graphics. I updated Catalyst Control Centre to 11.1 but now, any settings I change in the switchable graphics won't seem to save or stay when I press Apply as they revert back immediately. This is with the High Performance, Power-Saving, and Not Assigned settings.
Help would be appreciated

 

[scout_03]

read could help you http/www.amd.com/us/products/notebook/graphics/amd-radeon-6000m/amd-radeon-6500m/Pages/amd-radeon-6500m.aspx#4

 

[Byebye190]

I checked it out but I'm not sure what it has to do with the Switchable Graphics. Also, I can't use any downloads from AMD as when I try, it says that I have to use the manufacturer's programs, which I guess is HP.

 

[scout_03]

for laptop you should always try the maker site for driver,they use to make specific one for there laptop

 

[ram1009]

As I've said many times on this board AMD/ATI GPU drivers are very buggy.

 

[scout_03]

give the exact model with all the number that go with i check hp

 

[Byebye190]

HP Pavilion dv6t-6b00

 

[scout_03]

use the radeon driver on this link http/h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=ca&dlc=en&sw_lang=&product=5189520#N349

 

[Byebye190]

I think I'll just try a system recovery to it's factory settings since I think it's the CCC that has a problem, but I don't have a recovery media yet to do so. I'll look into your link though first.

 

[Byebye190]

I've already tried downloading and installing that but it didn't fix my problem. I used HP's Instant Support Professional and that was their solution, which didn't work. The second time, they said to recover my computer to factory settings, since it worked when I first got the laptop.
By the way the model is the Pavilion dv6t-6b00 Quad Edition (I think since my CPU is quad-core). I think the download is the same though. Thanks for helping though

 

[scout_03]

found something on hphttp/h10025.www1.hp.com/ewfrf/wc/document?docname=c03048374&tmp_task=solveCategory&cc=ca&dlc=en&lc=en&product=5171116

 

[scout_03]

http/h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=41896&tmp_task=solveCategory&cc=ca&dlc=en&lc=en&product=5171116 this will lead you and check switchable graphic under video 3 line and click on to procees with catalyst

 

[Byebye190]

http/h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=41896&tmp_task=solveCategory&cc=ca&dlc=en&lc=en&product=5171116 this will lead you and check switchable graphic under video 3 line and click on to procees with catalyst

The link you gave doesn't seem to work. It just says sletect from the list below and it's blank.

 

[scout_03]

go to the right to support and driver click on it close the survey by pressing the x then you will see select your os choose the one you use and you get the driver page

 

[zehwallace]

Hi. I managed to fix this problem today on my laptop. I happened to see your post while searching for a solution. What i did is i downloaded catalyst from hp drivers section(catalyst from ati website was giving me that problem). the driver that came with that catalyst didnt work, so i used windows update to get a working driver. so, in theory, what you would need to do is download catalyst from hp website, and while installing you select custom, and click next until it gives you a list of programs you wish to install. you should deselect all except catalyst. (do NOT install the gpu driver, ONLY catalyst)
i will post a link for the driver for my laptop model, but since you will only need catalyst, it shouldnt be a problem.
for windows 32bits -> http/h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-100313-1&cc=us&dlc=en&lc=en&os=4062&product=5118769&sw_lang=
for windows 64bits -> http/h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-100313-1&cc=us&dlc=en&lc=en&os=4063&product=5118769&sw_lang=
you could also search for your model, but i would recommend not installing the driver anyway. just get it from windows update, i supposed you already have the driver anyway. Good luck.

 

[Byebye190]

Thanks to all you guys that replied Instead of trying to fix it though, I decided to perform a system recovery, which worked pretty well. Now the Catalyst works fine, although freezing a bit each time I click Apply, and my settings save. I hope this problem doesn't come back. If it does, then I will be very unhappy.

Thanks again

 

[Byebye190]

Best answer selected by Byebye190.

 

[morceaulesucre]

http/h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-109900-1

Working perfect with my hp dv6 - 6c02tx with windows 8