Tablet shuts down with full battery if unplugged

msled

Estimable
Jun 16, 2015
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I have a Next book NX785QC8G that shows full battery but if I unplug it it powers off instantly and says the battery is empty. I have had it only a few months and it has always been really difficult to turn it on also. I don't know much about technical stuff...can anyone help me figure out what is wrong or how to fix please?
 
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