Hello, my brothers been using my notebook for general browsing & yesterday he had the full screen 'this program cannot display the webpage' & were unable to get rid of it. i have read the comments below, however i havent got an admin profile on the netbook & im not sure what safe mode is or how to use it! if i turn off the netbook & reboot it as soon as i log into my profile the screen instantly appearsso cant even create a new profile quickly. does anyone have any suggestions that may help me? thanks