Toshiba laptop painfully slow

[Jessica Franklin]

i just bought a toshiba satellite L55-b5237 laptop and might cry from how painfully slow it is running. The Internet is lagging, I've deleted a lot of unneeded apps and it's taken almost two days to download the sims 4 on origins (only at 48%!) at first I thought it was my wifi, however now I believe it is the actual laptop I just spent a lot of money on. Any help on getting it to run smoother, quicker better???

 

[Gamer Cat]

Could you post this in the Sims 4 technical difficulties? It would be easier for people, such as myself, to be able to help you.
http/forums.thesims.com/en_US/categories/the-sims-4-technical-discussions

 

[D_Know_WD]

Hi there Jessica Franklin,

Do you have some other issues except for the slow download speed?
You can go to Resource Monitor and see whether some of the components has high usage. In case you have high Disk Usage(and you are using Win 8.1), you can disable several Windows Services like: Windows Search, Superfetch and BITS. Check this out: https/www.google.bg/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=disk%20usage%20100

In case the issue persists, and the laptop is brand new, it may be a good idea to contact the manufacturer.

Cheers,
D_Know_WD

 

[Jessica Franklin]

Could you post this in the Sims 4 technical difficulties? It would be easier for people, such as myself, to be able to help you.
http/forums.thesims.com/en_US/categories/the-sims-4-technical-discussions

Hi there Jessica Franklin,

Do you have some other issues except for the slow download speed?
You can go to Resource Monitor and see whether some of the components has high usage. In case you have high Disk Usage(and you are using Win 8.1), you can disable several Windows Services like: Windows Search, Superfetch and BITS. Check this out: https/www.google.bg/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=disk%20usage%20100

In case the issue persists, and the laptop is brand new, it may be a good idea to contact the manufacturer.

Cheers,
D_Know_WD

The internet is slow, and I thought it would be the wifi, but the wifi on my work computer (mac), phone, and roommates computers are working all fine. However, it seems like when I turn the new computer on... the wifi dissapears, is it possible this computer sucks all the wifi up??

So far, I have just noticed slow internet and downloading, everything else seems quick to speed.

The sims download is now at 41%.....