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Toshiba satellite win8 forgot password

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Barnimal

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Apr 15, 2015
3
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4,510
A new problem for me. A customer brought in a Toshiba Satellite with win 8 and he doesn't know the password. I have a bootable utility on CD that will allow me to reset the password but Win 8 has "fast boot" enabled and I can't get to the boot menu without turning fast boot off. I can't log into windows to turn fast boot off. Sooooo. Anyone have any ideas? I can access the hard drive with a USB adapter on my PC, but I don't know how to reset the password that way. Thanks in advance.
 
No password or security feature bypassing questions are allowed here per the guidelines you agreed to when you joined. This is a rather strict point here I'm afraid.
 
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