Touch Screen Not Working

[Moses20]

Hi, my Asus Q302 convertible laptop worked fine until yesterday I installed windows updates restarted and immediately afterwards , the touch screen stopped working. I have tried uninstalling the update and restoring the computer to a time point on Friday, both without success. The computer consistently says there is no touch or pen device available, and there is no "HID-compliant Touch Screen" under HID in Device Manager. What can I do to bring the touch screen back? Thanks.

 

[popatim]

Do you see the Touchscreen listed in Device manager? I believe its under the USB section.

 

[Moses20]

Do you see the Touchscreen listed in Device manager? I believe its under the USB section.

When I go into device manager if I clickshow hidden devices it appears under human interface devices. But I cannot enable or disable it. It says that this hardware device is not connected to the computer. (Code 45)

 

[Andrew_211]

I'm having this same issue!

Do you see the Touchscreen listed in Device manager? I believe its under the USB section.

When I go into device manager if I clickshow hidden devices it appears under human interface devices. But I cannot enable or disable it. It says that this hardware device is not connected to the computer. (Code 45)

 

[Moses20]

I'm having this same issue!

Do you see the Touchscreen listed in Device manager? I believe its under the USB section.

When I go into device manager if I clickshow hidden devices it appears under human interface devices. But I cannot enable or disable it. It says that this hardware device is not connected to the computer. (Code 45)

Did you get it fixed by any chance?