Touch Screen Not Working

Moses20

Commendable
Nov 11, 2016
3
0
1,510
Hi, my Asus Q302 convertible laptop worked fine until yesterday I installed windows updates restarted and immediately afterwards , the touch screen stopped working. I have tried uninstalling the update and restoring the computer to a time point on Friday, both without success. The computer consistently says there is no touch or pen device available, and there is no "HID-compliant Touch Screen" under HID in Device Manager. What can I do to bring the touch screen back? Thanks.
 

Moses20

Commendable
Nov 11, 2016
3
0
1,510


When I go into device manager if I clickshow hidden devices it appears under human interface devices. But I cannot enable or disable it. It says that this hardware device is not connected to the computer. (Code 45)
 

Andrew_211

Commendable
Nov 17, 2016
1
0
1,510
I'm having this same issue!



 

Moses20

Commendable
Nov 11, 2016
3
0
1,510


Did you get it fixed by any chance?
 

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