Thanks for your answer. I wonder if there is something wrong with the new HP laptop with only an i3 processor at only 1.6GHZ and Windows 10 or simply the internet speed at certain times. I'm paying extra for Comcast Boost but typing 10 letters in the search yields 2 and then slowly ads the rest occasionally.. Since it also started hanging up, I did a restore and getting ready to send it back to HSN. Plan to buy a better Laptop from HP using their config system to get the processor, memory, color and graphic card I need for a good price especially with the coupons for up to $275 off. I've never had the problem on my XP Desktop except for occasional Web searches on Holiday weekends. I'll save your answer and try it the next time it happens. Thanks