Unable to boot from USB on Dell Inspiron 15R SE

[WindowsLaptopGuy]

Hi all,

I have a Dell Inspiron 15R SE laptop, running Windows 8, with a broken hard drive. It is going to be repaired soon, but I would like to retrieve the data from the hard drive. I have created a bootable USB with Linux Ubuntu. I have tried booting from this USB but am unable to do so. I know that it is not a problem with the USB, as I am able to boot from the USB on another Windows 7 system.

I have tried changing the boot order in the BIOS (the screen that pops up when I press F2 when I boot up the system), but am unable to do so. I was able to change the boot order on another Windows 7 system I had, but for some reason I am unable to do so on the Dell Inspiron 15R SE. I have also tried the screen that pops up when I press F12 as I boot up the system, but am still unable to do so.

I have provided links to three photos, one is a diagnostic screen that shows my hard drive is broken, another is the BIOS screen, and the final one is the F12 screen.

https/www.dropbox.com/s/lvl5005lbkv0cr3/Photo%2029-09-2013%2017%2053%2032.jpg
https/www.dropbox.com/s/0d428hsb6uc5xwy/Photo%2001-10-2013%2018%2004%2025.jpg
https/www.dropbox.com/s/fux0w8tunjdn1xu/Photo%2001-10-2013%2018%2005%2031.jpg

Any help would be greatly appreciated.

Thanks,
~WindowsLaptopGuy

 

[scout_03]

did you try the other option as mark in link 3 .

 

[WindowsLaptopGuy]

did you try the other option as mark in link 3 .

Diagnostics lands me in the diagnostic screen.
Enter setup gets me into BIOS.

I can't remember what Peripheral Device Setting and Change Boot Mode Setting do, but I have probably tried them at some point.

Could you advise me on what to do next?

Thanks,
~DarkEddy

 

[scout_03]

the best thing would be to connect the drive as a external one in another system and retreive most of the data you could since it fail on smart even the recovery from linux could not be working . and it you change to boot from usb not warranty that it will work . see if someone else have a idea on this .

 

[WindowsLaptopGuy]

the best thing would be to connect the drive as a external one in another system and retreive most of the data you could since it fail on smart even the recovery from linux could not be working . and it you change to boot from usb not warranty that it will work . see if someone else have a idea on this .

Unfortunately, I do not have a cable to connect the hard drive to another system. 🙁

Is there any possible way that I could make it boot from USB?

Thanks,
~WindowsLaptopGuy

 

[scout_03]

if you could not acces it from the system even if you boot from usb you wont be able to get your data .

 

[WindowsLaptopGuy]

if you could not acces it from the system even if you boot from usb you wont be able to get your data .

Sorry, im not quite sure what you mean when you say 'if I could not access it from the system even if I boot from USB?'

Thanks,
~WindowsLaptopGuy

 

[scout_03]

you need to be able to acces the drive to get your data even if you could connect to the usb if the drive give you no acces to it then no data recovery could be made .

 

[WindowsLaptopGuy]

you need to be able to acces the drive to get your data even if you could connect to the usb if the drive give you no acces to it then no data recovery could be made .

But how do I know if my drive won't give me access to my data?

Thanks,
~WindowsLaptopGuy

 

[scout_03]

when you try to use is if you dont see any of the files on the drive then you could not acces it that include data os files and others .

 

[WindowsLaptopGuy]

when you try to use is if you dont see any of the files on the drive then you could not acces it that include data os files and others .

In the end, I finally managed to get into a usable operating system.

For some reason, I couldn't boot off USB or change the boot order in the BIOS.

Dell sent me a Windows 8 recovery disk, which I managed to boot from the F12 menu. It was a bit hit-and-miss, sometimes the disk didn't show up in the F12 menu.

From the Windows 8 recovery menu of the DVD, I was able to boot off of a removable device, in this case my USB running Linux Ubuntu.

From there, I was able to access my hard drive and backup my data. Ubuntu is pretty good as an interim operating system, and I may dual boot Windows 8 and Ubuntu when my hard drive finally gets replaced (and the technician makes it so that I can boot off of USB).

What I am confused about is if I was able to access my files from Linux Ubuntu, why won't my laptop boot normally? It just gives me BSOD

Thanks so much,
~WindowsLaptopGuy

 

[scout_03]

linux does not work the same way as windows ,i seen a lot of people resolving issue using linux recovery system .let see the result when you get the new hhd in .