He so I have kasperkey antivirus and Norton 360 and I did 2 scans today and they came up with some tracking cookies I got rid of and later today my internet on my pc got extremely sluggish like I'm talking 9kbs download speed max when my norm is 2.4mps and later I went on a site for my work stuff after getting the http forbidden 403 a bunch of times then I tried again by just typing it in this time but then the page was load was a screen that had a number and a voice saying house I have a virus or malware/spyware and it was a yellowish tannish page with a lot of writing I didn't read it cause I was afraid it was scam. Is it true or is it just a scam please help me!
Hopefully all runs at full speed for you. Malwarebytes is a great program (I do not use the paid version - only the on-demand scanning). As Paul said, I would uninstall one of your two anti-virus software packages - running two at once is a bit of overkill....and it will slow you down.
One thing about anti-virus - they all go up and down in the ratings - the best thing you can do is have a package that has a current subscription. Windows defender is free - I use that on all my PC's and never have a problem - and I do a ton of web surfing. Some people prefer other packages - to each his own....none of them are 100% bullet proof. I would suggest running a scan with malwarebytes at least monthly - I run weekly.
Hacktool.Agent is the most serious one. The PUP's are the ad hi-jacking stuff....they slow down the computer.
One thing about Hacktool.Agent - not all infections mean you have been hacked. I have a program that clicks the mouse on the screen every 30 seconds (my wife uses it to play a slot machine game) - and it comes up with that during the malwarebytes scan. It is a harmless program - but the code could be used for malicious intent....that is why Malwarebytes flagged it. Keep it in quarantine....
Other than my wife's clicky thingy (that is what I call it), I haven't had a "false positive" with malwarebytes....so deleting it usually won't hurt. The worst thing that happens is a program doesn't work, and you have to reinstall it. Reinstalling software is better than having a virus....
Okay thanks I appreciate your help so very much I cannot explain, it had freaked me out when I saw this. I will finish my work now and if it is alright with you do you mind keeping an eye on this thread for a day or two in case I still need any help please, cause I know that is asking a lot, It's just hard finding anyone able to help me out with this.