Usb device not recognised - built in webcam - toshiba sattellite

mrobjects

Honorable
Jun 8, 2012
2
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10,510
I have a toshiba sattelite laptop the special edition one. with vista 64 bit.
Well I got a new webcam and installed it but it didnt work.
after I installed it the built in webcam stopped working.
I then did a clean install and wiped the harddrive.
When the computer was brand new, this little annoyying pop up would come up in the corner that said:
usb device not recogized.
ok, now If I move the laptop screen up or down the popup will come up.
I usually just ignore the pop up, but sometimes its annoying.
The built in webcam is also a little fishy now as sometimes it works and sometimes it doesnt work.
I think when I installed that exterior webcam it messed up the registry somehow and it is not repairing itself even if I wipe the harddrive.
any help?
 

mrobjects

Honorable
Jun 8, 2012
2
0
10,510
yes I installed the drivers. The new webcam screwed something up with the registry.
So I gave up on it.
It is the built in webcam that is now creating problems.
When I did the reformat, I did not install new drivers as the out of box disc is all that came with the laptop.
 

mouse24

Distinguished
Nov 30, 2010
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18,660
Have you checked the disc? most times manufacturers include all the drivers you need on it. if not check the toshiba website they will have them.

And a drive reformat will get everything, including registry. So its most likely all you need to do is either: install the drivers for the new webcam and use that or use the built in one and install the drivers.

either way, the solution is to install drivers.